Accessibility at KidBox

Version 1.0 · Effective December 1, 2026

Moves Media Ltd.

Last reviewed: December 1, 2026

Moves Media Ltd. wants everyone in a family to be able to use KidBox: children, parents and grandparents, including people with disabilities.

1. What we aim for

1.1 We aim for the KidBox website (kidbox.ca) and the KidBox App to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We have not had them independently audited, so we do not claim they meet it.

1.2 For the KidBox Box, we aim for a design that a young child can use without reading: large physical buttons in four colours, spoken prompts (the Box says each family member's name out loud), a light and a chime when a Message is waiting.

2. What we know works

• The App uses large tap targets and large text, because many of its users are grandparents.
• Messages are recorded and played with a tap: no typing is needed.
• The App sets its language for screen readers and labels its main controls.
• The Box needs no screen and no reading.

3. What we know does not work well yet

We would rather tell you than have you find out:

• Voice messages have no captions or transcripts. A family member who is Deaf or hard of hearing cannot read a Message. We do not transcribe Messages, because turning a Child's voice into text would be a new use of their Personal Information.
• The Box's buttons are told apart mainly by colour. A child who is colour-blind or has low vision may find this harder. The buttons are also in fixed positions, which helps.
• The Box's spoken prompts are in English only.
• Sign-in needs a text-message code sent to a mobile phone.
• The App and website have not been tested with screen readers (VoiceOver, TalkBack), keyboard-only use or zoom to 200%.
• The website and App are in English only. The product label, warnings and printed quick-start card are in English and French.

4. Tell us, and we will help

If anything about KidBox is hard for you or someone in your family to use, please tell us. We will try to fix it, and in the meantime help you another way (for example, by email, by explaining a step in writing, or by setting something up for you).

• Email: info@kidbox.ca (subject "Accessibility")
• Post: Moves Media Ltd., 2405 George Street, North Vancouver, BC V7P 2N4, Canada

We reply within 2 business days. We keep a record of accessibility feedback and review it each time we update the Box, App or website.

5. Alternative formats

On request, we will provide our Terms, Privacy Policy, warranty and quick-start guide in large print or as plain text, free of charge.